
8 Feb
2011
8 Feb
'11
7:51 p.m.
Helow We are using otrs 2.7 i was wondering if there is a way to make available in reports the serial number of hardare asociated. I will explain it more carefully. In a ticket, we have linked it with a hardware. We wonder in the ticket reports if it is possible to add Serial Numbers of hardware attached to that ticket. Regards, LD