-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Friday 23 July 2004 01:06 pm, Christian Schaller wrote: | > As we are reorganizing our internal servers, we are wondering if | > OTRS can be hosted on a FreeBSD server, and if so, are there any | > special considerations not in the documentation about which we need | > to be aware? | | We are running an OTRS system on FreeBSD. Installation was almost as | described in the documentation. I mean almost, since I had some | troubles with Perl. You have to install Perl from the ports tree. | Do not use the default version, it's too old -- you will get some | error messages and warnings from your OTRS scripts (mostly from | Sys::Hostname). Having installed Perl 5.8 (that's the current | version from the ports tree), issue a "use.perl port" from a command | shell. For all other Perl modules I was also using the appropriate | versions from the ports tree. | | I found some minor issues regarding user rights. On FreeBSD, | sendmail runs as user mailnull. This causes troubles with OTRS's | PostMaster.pl script which wants to write to TicketCounter.log. I | had to change the group of that file (default location | /opt/otrs/var/log) to mailnull. | | Ah, I almost forgot: I cannot get the graphical statistics running. | But this seems like a ports problem: I've installed all the required | packages, but the OTRS script for checking the installed/required | Perl modules doesn't find them. | | Otherwise, everything went very well. No other problems. If I knew | how to create a port in FreeBSD, I'd be willing maintaining that | software port. | | As Robert already noted, you should comply to the FreeBSD standard of | installing ports (/usr/local). | | - Chris Thanks Chris and Robert. We'll give it a go next week when we have a break. Thanks, Mark - -- _____________________________________________ A Message From... L. Mark Stone Reliable Networks of Maine, LLC 477 Congress Street, 5th Floor Portland, ME 04101 Tel: (207) 772-5678 Web: http://www.RNoME.com -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.2-rc1-SuSE (GNU/Linux) iD8DBQFBBczB2cQw/ayGE2gRAlImAJ9s75MHMxro8EQXZMoDqMGa9U/z7QCfcPi/ D+AwzVylxvtRUl/EX0RfWJg= =Rzrc -----END PGP SIGNATURE-----