On Fri, Feb 4, 2011 at 10:55 AM, Frank Thommen <frank.thommen@gmx.net> wrote:

Ciao Francesco,

I'm using OTRS 3.0.5 I have a problem.
In the notification email the link are broken

http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4

If I follow this link I get error.

should be

http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom&TicketID=4 <http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4>

This works ok

& instead of ;

The semicolon is a new way of separating parameters in URLs (see e.g. http://en.wikipedia.org/wiki/Query_string) and should work fine. Meybe your webserver is too old?

frank
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