Hi,

it is in http://doc.otrs.org/3.2/en/html/external-backends.html#multiple-customer-backend-example

You can use up to 10 Customer Information backends. But IIRC you can use one Company Backend.

Ciao
Flo

29.08.2013 09:42 - Stefan Michael Guenther schrieb:

Hello,

am I right in assuming, that it is only possible to have ONE external customer
user backend, but not more?

One of our clients has bought another company and if it is not possible to connect
both customer databases to OTRS, we would have to find a way to merge the two
database into an internal customer database for OTRS.

Regards,

Stefan
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