
13 Aug
2004
13 Aug
'04
8:55 a.m.
Hi Duarte, On Thu, Aug 12, 2004 at 05:22:15PM +0100, Duarte Cordeiro wrote:
Using 1.2.2 on Linux. We've tried to create some subqueues, and apparently some didn't show up. We narrowed the problem to the main's queue name: if it contains a plus sign (+) it doesn't displays any subqueue in agent view. Example: Queue name: A+B, subqueue A and subqueue B. The subqueues A and B don't show up anywhere. Renaming A+B to AB solves the problem.
Thanks for the info. It's fixed in upcoming OTRS 1.3.
Duarte
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!