Ideally I want to create 3 different web pages for 3 different customers. Right now I am trying to create a theme and apply to the customer.pl. I followed the procedure of administrator document by using the queries to add the company themes and I do see the options in the drop down menu using my ID or the root@localhost in the index.pl preference page. Both IDs are have all the admin rights. I copied the standard folder to 3 different names accordingly but they are not working. The theme being used is still the standard theme. Did I miss something or the manual did?
It is not like I do not have the knowledge. It is just not working. Please help. Thank you. Is there anything that I have to configure or add in the config file? Can I create different pages for 3 different customers?
***********************result of the query below*************************************************
+----+------------------------ --+----------+---------------------+-----------+-- -------------------+-----------+ | id | theme | valid_id | create_time | create_by | c hange_time | change_by |
+----+--------------------------+----------+---------------------+-----------+-- -------------------+-----------+ | 1 | Standard | 1 | 2008-02-17 14:47:54 | 1 | 2 008-02-17 14:47:54 | 1 | | 2 | Lite | 1 | 2008-02-17 14:47:54 | 1 | 2 008-02-17 14:47:54 | 1 | | 3 | company1 | 1 | 2008-02-22 13:25:09 | 1 | 2 008-02-22 13:25:09 | 1 | | 4 | company2 | 1 | 2008-02-22 13:25:56 | 1 | 2 008-02-22 13:25:56 | 1 | | 5 | company3 | 1 | 2008-02-22 13:27:14 | 1 | 2 008-02-22 13:27:14 | 1 |
+----+--------------------------+----------+---------------------+-----------+-- -------------------+-----------+ 5 rows in set (0.00 sec)
-- Stephen Chao Microsoft Certified System Engineer _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/