
14 Nov
2017
14 Nov
'17
11:30 a.m.
Hi Amey,
On Nov 14, 2017, at 10:38 AM, Amey Abhyankar
wrote: I tried to search relevant documents/guide on how to connect OTRS to Oracle12c DB installed on a separate system but unable to find any.
First step is to prepare the system as an Oracle client. Usually the Instant Client is sufficient. Install the client with header files, DBD::Oracle needs to be build via cpan. You Oracle DBA should be able to do this. Everything else is described in the OTRS manual. - Roy