[otrs] CVS version

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This is already implemented in the CVS version. It's called "Bulk Action".

how do I use the CVS version? I even don´t know what it means. Where can I find the documentation about cvs version?

Take a look at: http://doc.otrs.org/cvs/en/html/ and http://otrs.org/cvs/

Attention, the CVS version is a developer version! Don't use it on a production system !!!

so it´s better not to use it for me, since I heavily rely on my working system. Any plans to implement the "bulk action" in the standard version? Thanks, Marc Herms