10 Jun
2004
10 Jun
'04
6:51 p.m.
If I'm going to backup all of otrs so that I can restore in case of hard drive failure, should I just copy the /opt/otrs directory as well as do a "mysqldump --all-databases" to save the entire otrs database? I'm also curious where all the tickets are stored? Are these tickets all in the mysql database? thanks marshall