Many thanks for that reply Andres, I am running OTRS on a Windows Server 2003 RS2 box, so I don't think open-ldap will work for me?

Kind Regards,

Emily Flynn

Junior IT Systems Administrator
Zurich Bank/Zurich Treasury Services Ltd
3rd Floor La Touche House
IFSC
Dublin 1

Tel: 00353 1 4179266
Fax: 00353 1 4179201
Email: emily.flynn@zurichbank.com

Andres Tarallo <atarallo@acm.org>
Sent by: otrs-bounces@otrs.org

21/04/2009 20:15

Please respond to
"User questions and discussions about OTRS." <otrs@otrs.org>

To	"User questions and discussions about OTRS." <otrs@otrs.org>
cc
Subject	Re: [otrs] LDAP authentication not working

If I were you I will first try to bind to the LDAP servers. Do that from the command line, with the tools of open-ldap.

Andrés

2009/4/21 Emily Flynn <emily.flynn@zurichbank.com>

Hi,

I can't seem to get LDAP authentication working for customer users.

It is a Windows 2000 domain with 2 domain controllers.

Can anyone see where I might be going wrong...?

Thanks

Emily

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