Hopefully someone might be able to help me out with some of these installation problems I am having, I hve been hacking my way through it, but have hit a snag, and I am not sure where to go from here.

 

First … About my system

I am running FreeBSD 4.7, Apache 1.3.23 with SSL, Mod_perl, mod_php4.  It is a beefy system hardware wise, so I don’t think that is the issue, but if someone would like to know the specs I would be happy to post them.

I have installed all the perl modules from CPAN that are listed in the INSTALL instructions.

 When I try to run the installer.pl I get a 500 Internal Server error page, and looking at the apache error log I see:

 

[Mon Jan 13 09:07:00 2003] [error] syntax error at /usr/local/www/data.default/pages/OpenTRS/bin/cgi-bin/../../Kernel/Config.pm line 539, near "$_;"

BEGIN failed--compilation aborted at /www/data/pages/OpenTRS/bin/cgi-bin/installer.pl line 38.

 

[Mon Jan 13 09:07:21 2003] [error] Undefined subroutine &Kernel::Config::LoadSubConfig called at /usr/local/www/data.default/pages/OpenTRS/bin/cgi-bin/../../Kernel/Config.pm line 515.

 

I opened the Config.pm and configured a few of the lines thinking it might need that, but I still get the same error.

 

If anyone has any ideas or help I would greatly appreciate it.

If I need to send in more info, just let me know what I am lacking.

 

Thanks.

 

Jaron Parsons