Hi, I have questrion about install process. My system is RedHat v8.0 and I install otrs in /usr/local/OpenTRS. Almost everything is fine, but in several files I found "hard" coded lib statement. Example: - in files: otrs.setPassword; otrs.User2Group; otrs.User; otrs.Group; otrs.addStdResponse2Queue; SystemStarts lib point to '/opt/OpenTRS' - in file .Cron.sh variable OTRS_ROOT point to '/opt/OpenTRS' - in file .#index.pl.1.16 lib point to /home/martin/src/otrs :) What i've done wrong, or this is just buggy install script? 10x in advance. Best regards, Vladimir Gerdjikov, Communication and NOS Manager, HebrosBank Head Office, +359 32/903435, +359 88 578 458 mailto:vladimir.gerdjikov@hebros.bg ----------------------------------------------------------------