Re: [otrs] FAQ Layout

Can you explain how as the 2 files seem to have different formats for the translations! Thanks ________________________________ From: Guillaume Rehm To: Neil Grantham ; User questions and discussions about OTRS. Sent: Monday, 22 March, 2010 10:35:46 Subject: Re: [otrs] FAQ Layout Try to translate by en.pm. For me I must put translations in fr.pm. I don't have fr_FAQ.pm. Le 22/03/2010 10:39, Neil Grantham a écrit : As Alexander suggests - this might be a bug? Because, I checked en_FAQ.pm and I have these lines

$Lang->{'You have already voted!'}           = 'You have already voted!'; $Lang->{'No rate selected!'}                 = 'No rate selected!'; $Lang->{'Thanks for your vote!'}             = ''; $Lang->{'Votes'}                             = ''; $Lang->{'LatestChangedItems'}                = 'Latest changed Article'; $Lang->{'LatestCreatedItems'}                = 'Latest created Article'; $Lang->{'Top10Items'}                        = 'Top 10 Articles'; $Lang->{'ArticleVotingQuestion'}             = 'Did this article help?'; $Lang->{'SubCategoryOf'}                     = 'Subcategory of'; $Lang->{'QuickSearch'}                       = 'Quick Search'; $Lang->{'DetailSearch'}                      = 'Detail Search';

I made some edits to that to capitalise some words. I restarted httpd but it has made no difference. I use 2.4.7 of OTRS

Neil

________________________________ From: Guillaume Rehm

To: Neil Grantham ; User questions and discussions about OTRS. Sent: Monday, 22 March, 2010 9:01:27 Subject: Re: [otrs] FAQ Layout

Use you language .pm file in Kernel/language/xx.pm to translate it.

Le 21/03/2010 22:24, Neil Grantham a écrit : There's a couple of things:

...

1) Under FAQ it says 'default comment' 2) The main section headers - as I posted originally - have not spacing in them - this seems a very basic error for a major module For example, instead of saying "Latest Created Items" it says "LatestCreatedItems" Quick Search is Quciksearch Latest Changed Items is LatestChangedItems and Top 10 items is Top10Items

It looks unprofessional to present to our clients using our help system (even the OTRS website has these errors), so I'd like to know how to correct it.

Neil

From: Alexander Halle

...

To: User questions and discussions about OTRS. Sent: Sunday, 21 March, 2010 12:30:39 Subject: Re: [otrs] FAQ Layout

Neil Grantham wrote :

...

Nobody else looked at this 'problem' with the FAQ layout?

Hi Neil,

do you mean the missing blank line / vertical spacing ?

AFAIK this isn't configuarble via SysConfig, I think you have to modify the template.

Regards

Alexander

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-- Guillaume REHM Centre de Ressources Informatiques Responsable Sécurité du Système d'Information (RSSI) Bibliothèque Nationale et Universitaire de Strasbourg 5 rue du Maréchal Joffre BP 51029 67070 Strasbourg tél: 03 88 25 28 23 fax: 03 88 25 28 03 mail: guillaume.rehm@bnu.fr web: http://www.bnu.fr