12 Apr
2005
12 Apr
'05
1:50 p.m.
Hi, during setting up OTRS (creating new queues etc.), suddenly the following occurs on creating a ticket from a CustomerUser: Fehler: Need TicketID! Kommentar: Traceback: ERROR: OTRS-CGI-10 Perl: 5.6.0 OS: linux Time: Tue Apr 12 15:41:54 2005 Message: Need TicketID! Traceback (21955): Module: Kernel::System::Ticket::ArticleCreate (v1.19.2.1) Line: 83 Module: Kernel::Modules::CustomerMessage::Run (v1.35.2.2) Line: 334 Module: Apache::ROOT::otrs::customer_2epl::handler (v1.31) Line: 636 Module: (eval) (v2.01) Line: 143 Module: Apache::Registry::handler (v2.01) Line: 143 any ideas why the TicketID isn't there...? Help in time would be highly appreciated, thank you, Sven