After executing the SetPermissions.sh I get the error shown below. There
are problems with my OTRS. Did anyone had this same problem, is there a
fix?
Thanks.
Thau.
-----Original Message-----
From: Cron Daemon [mailto:root@trinity.cydn.net.au]
Sent: Friday, 16 January 2004 11:10 AM
To: Thau Thai
Subject: Cron $HOME/bin/PostMasterPOP3.pl >> /dev/null
ERROR: OTRS-PM3-10 Perl: 5.8.0 OS: linux Time: Fri Jan 16 11:10:04 2004
Message: Can't write /opt/otrs/var/log/TicketCounter.log: Permission
denied
Traceback (2774):
Module: Kernel::System::Ticket::Number::DateChecksum::CreateTicketNr
(v1.8.2.1) Line: 85
Module: Kernel::System::PostMaster::NewTicket::Run (v1.38.2.1) Line:
80
Module: Kernel::System::PostMaster::Run (v1.31.2.3) Line: 209
Module: main::FetchMail (v1.9.2.2) Line: 169
Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.9.2.2) Line: 106
Can't write /opt/otrs/var/log/TicketCounter.log: at
/opt/otrs/Kernel/System/Ticket/Number/DateChecksum.pm line 89.
