Hi Henrik,
What you can do is use the FAQ module for that. You can create an FAQ article, add the PDF's to the article and make that only available for customers. Then only authorized customers can access the documents. Would that help?
Michiel Beijen
Senior Consultant
OTRS BV
Schipholweg 103
2316 XC Leiden
THE NETHERLANDS
T: +31 (0) 71 8200 255
F: +31 (0) 71 8200 254
I: http://www.otrs.com
OTRS brings true mobility to the Help Desk: The OTRS iPhone App free download http://www.otrs.com/en/products/iphone-app/
Hi, is there a simple way to add a new icon to the frontend page which links to a page with some PDF docs. I'd like to keep those PDFs within OTRS for authentication purposes. I.e. only authorized customers with ticket reporting credentials should be able to access this page with PDF docs.
I'm using OTRS 2.4.7 BTW
--
Henrik Nydell
Prosilient Technologies AB
Årstaängsvägen 25, 3tr - Box 47231, SE-10074 STOCKHOLM
Office: +46 (0)8 588 32 600 - Fax: +46 (0)8 731 05 71
Tel: +46 (0)70 984 59 92 - henrik.nydell@prosilient.com
www.prosilient.com
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