Hi I installed using the rpm, and haven´t changed any permissions yet. Most files are owned by apache:apache, /opt/otrs/var is otrs:apache What permissions have you given? -- Met vriendelijke groet, Hans Scheffers Tel. +31-6-51950805 Fax +31-84-7180405 bipin schreef op 09-06-06:
Hi
Kindly get me how u give permission. What i mean is with the help of builtin script or manually. I faced the same problem. I solved, by giving permissions manually
regards
Hi
I also get a 500 error, this has to do with a setgid / setuid in installer.pl (or login.pl if you install manually).
This has something to do with the perl version and mod_perl, i haven´t solved it yet, maybe someone has?
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