
6 Feb
2013
6 Feb
'13
4:32 p.m.
Hi,
On Wed, Feb 6, 2013 at 5:15 PM, Israel Garcia
I have OTRs server behind a proxy server. How do I say OTRS to use our proxy server?
I also setup HTTP_PROXY variable and it does not work.
Please go to Admin > SysConfig > Framework > Web::UserAgent and configure the proxy server there. HTH, Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 I: http://www.otrs.com OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer - http://j.mp/11TFPSr