[otrs] Fwd: [Ticket#: 200306131010068] New ticket notification! (Returned mail: see [...])

what could possibly go wrong? Basically everything works great, except I got complaints about invalid mail address. attached is my config.pm. IT-manager is always cc to address. gmorais is the new ticket owner. how can I turn debug on?

Date: Fri, 13 Jun 2003 16:40:01 -0700 X-Authentication-Warning: helpdesk.monterey.k12.ca.us: otrs set sender to help@monterey.k12.ca.us using -f X-Mailer: MIME-tools 1.1 (Entity 1.1) X-Loop: bulk Subject: [Ticket#: 200306131010068] New ticket notification! (Returned mail: see [...]) To: azheng@monterey.k12.ca.us, IT-manager@monterey.k12.ca.us From: MCOE Issue Tracking System Organization: MCOE

Hi,

There is a new ticket in 'IT'!

Mail Delivery Subsystem wrote:

...

The original message was received at Fri, 13 Jun 2003 16:36:35 -0700 from wwwrun@localhost

----- The following addresses had permanent fatal errors ----- gmorais@monterey.k12.ca.usIT-manager@monterey.k12.ca.us

----- Transcript of session follows ----- 553 5.1.3 gmorais@monterey.k12.ca.usIT-manager@monterey.k12.ca.us... Invalid route address

http://helpdesk.monterey.k12.ca.us/otrs/index.pl?Action=AgentZoom&TicketID=6...

MCOE IT Issue Tracking System