
2 May
2012
2 May
'12
8:32 a.m.
On 01.05.12 22:31, Jean BROW wrote:
Hi,
I want the agents to be able to edit the "signature" felt when they sending NEW e-mails (that they create to the user).
How can I do this? Thank you.
I don't think signatures are directly editable when sending the mails. You can define new signatures in Admin -> Signatures and assign signatures to queues in Admin -> Queues. frank