Hi Alex, On Wed, Apr 23, 2003 at 11:11:17AM +0200, Alex Mihicinac wrote:
I've just made a OTRS stress test by sending 1000 random generated e-mails (with random number of body parts/attachs). I must say, that OTRS handled it very well, but I noticed one problem - in queue view I have 67 pages of tickets and the funny thing is, that I can see tickets only in fist 8 pages, all the other pages are empty? Howcome? Also if I perform search for those tickets (all of them were sent from one single e-mail address) I get only fist 250 tickets found, where are all the others? I really don't have a clue here, please help!
There are limits for max. shown tickets in QueueView and Utilities. I changed QueueView max. shown tickets from 120 (comes from OTRS 1.0 - shown on one page!!) to 1200. There is also a max. limit for search results. I changed it from 250 to 1000 (If the max. limit has reached then "Total hits" is shown in red!). Thanks for the info Alex! (I updated the CVS)
Alex
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson