19 Jan
2012
19 Jan
'12
7:23 p.m.
That is ok, but now you have to store something in the field. I recommend to use the FreeTextDefault function to define a value on the event of the ticket creation so every ticket gets the value on the event TicketCreate. If you do not allow to change the field anywhere the link is permanently saved to the ticket. On 19.01.2012, at 19:36, Parag Bhalerao wrote:
I updated Settings in Ticket -> Core::TicketFreeText
TicketFreeText1::Link xmpp://$LQData{"CustomerID"}
Cheers, Nils -- http://webint.cryptonode.de / a Fractal project