Hello Martin,

Can you help how can i perform this using ACL, guess Kix4OTRS is addon but not trusted

Category : Hardware
Sub-Category : Monitor
Sub-Sub Category : Display Issue

Best Regards
Milind Tailor

Information Technology
MOL-IPS India, Mumbai Centre
Work : + 91 22 42478445
Website : http://www.molpower.com

From: Martin JERGA <Martin_JERGA@tempest.sk>
To: User questions and discussions about OTRS. <otrs@otrs.org>,
Date: 25-01-2016 01:17
Subject: Re: [otrs] Dynamic Field
Sent by: otrs-bounces@otrs.org

Hello,

You could achieve this using ACL. I would recommend Kix4OTRS addon, which adds Dynamic Dependent fields, that are configurable using Admin Interface.

regards

Martin

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of milind.tailor@mol-ips.com
Sent: Sunday, January 24, 2016 4:07 PM
To: User questions and discussions about OTRS. <otrs@otrs.org>
Subject: [otrs] Dynamic Field

Hello,

I am using OTRS 4, i want to create Dynamic Field

Eg : Category, Sub-Category, Sub-Sub Category, Sub-Sub Category

If Category is ABC than Sub-Category is XYZ etc.

Kindly help

Best Regards
Milind Tailor

Information Technology
MOL-IPS India, Mumbai Centre
Work : + 91 22 42478445
Website : http://www.molpower.com

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