Flo, that did it! Interestingly, it didn’t work in my Windows Server 2012 install but when I deinstalled JSON::XS on my Windows 7 install everything started to work! Thank you all VERY much for the support!

 

Ciao

Jose

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Florian Edlhuber
Sent: Friday, August 09, 2013 4:17 PM
To: otrs@otrs.org
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience

 

Hi

could it be something like http://bugs.otrs.org/show_bug.cgi?id=7337 ?

can you please try to:
deinstall JSON::XS

​an correct otrs.SetPermissions
make an otrs.RebuildConfig.pl, otrs.DeleteCache.pl
restart your webserver

and try again?

If this does not help, try to deinstall YAML::XS (same as above) and try again?



Ciao
Flo

09.08.2013 21:42 - schrieb:

Httpd lives in /otrs/var but there are no log files anywhere in that folder?!?!
Daniel (or anyone) do you know what versions of Windows are supported? I know for
you Daniel you never got it to work under Windows, but that is my best option. I
am using Windows 7 - could that be the problem?

 



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