Hi, The reply line is indeed a good idea. If you filter out everything below in the body. Does it work in rich text mails as well? gr, Frans
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Prova Sent: dinsdag 17 februari 2009 15:25 To: otrs@otrs.org Subject: [otrs] [#358368] Support Ticket Opened
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A support ticket has been created (#358368) and a representative will get back to you shortly.
You can view this ticket progress online here: http://r19125.ovh.net/support/view.php?e=otrs@otrs.org&t=358368
NOTE: If you wish to send additional information regarding this ticket, please do not send another email. Instead, reply to this ticket. PROVA
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