
2 Oct
2008
2 Oct
'08
9:01 p.m.
Is it possible to create a response that doesn't quote the previous message? I am currently on an older OTRS version and will be upgrading soon, but I don't seem to have this option for a quote-less response in 1.3.x. I'm probably just missing something obvious though. Maybe this is possible in newer releases? -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com