Re: [otrs] Include Customer User field in Process Activity Dialog

3 Jun 2015


      Nils Leideck  writes:
...
On 21 May 2015, at 21:41, Saunders, Eric  wrote:
I would like to include a Customer User field that performs a live search
of existing customers in a Process Activity Dialog. The functionality would
be identical to that of the Create New Phone Ticket screen or the process
demonstrated at 11:12 of this webinar:
...
You can select the "Customer" as a field in the Activity Dialog
configurations.
...
-- Cheers, Nils 
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True, but not in a way that's visible to the Customer. The goal is to allow
Customers to submit on behalf of others.

Thanks,
+Eric

Re: [otrs] Include Customer User field in Process Activity Dialog

Eric Saunders