You can edit the dtl and change the select option to input type=hidden for the service.

On Wed, Aug 10, 2011 at 10:49 AM, Ugo Bellavance <ugob@lubik.ca> wrote:
Hi,

I can't configure my 3.0 system to display only the SLA drop-down menu.  Is it normal?  I guess it is because the available SLAs will depend on the service chosen, but if I have only one service, it is useless to display the field.

Thanks,

Ugo

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