Re: [otrs] Special character in ACL

Hi José, On Mon, Oct 10, 2011 at 18:18, José Francisco Luis Medina wrote:

these create an ACL in my OTR but I'm having problems because the name of my services have special characters such as: Aplicación.

Do they know who may owe this?

please write on the top of the file where your ACLs are stored: use utf8; This is addressed by default in upcoming OTRS 3.1: - 2011-04-19 Fixed bug#3549 - ACLs don't work against queues with nonlatin characters. -- Mike