On Thu, Feb 25, 2010 at 11:08 PM, Leonardo Certuche <leonardo.certuche@itcon-ltda.com> wrote:

Hi there,

After deleting all your tickets using GenericAgent, I guess you could remove them directly from the database, making sure you won't delete the admin user (ID=1), tables are named users for agents and customer_users, customer_preferences and customer_company for customers

Leonardo Certuche

On Thu, Feb 25, 2010 at 10:44 AM, Deniz Rende <deniz.rende@gmail.com> wrote:

Hi Folks,

After deploying otrs newly in a server, I would like to get rid of the imaginary users (test users) from otrs. I deleted all the tickets created with Generic Agent, and I would like to get rid of those test users. Since all the tickets and users were test users, I am really not worried about "Data Consistency".

So is there any way to do this in otrs 2.4.7?

Thanks....

--
Deniz Rende
E-mail: deniz.rende@gmail.com
Phone: +1 (224) 789-UNIX (8649)
Mobile: +1 (816) 213-2139
Web: http://www.deniz-rende.com/blog

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