Hello,
In my otrs 1.3.1 I have utf-8 as default charset
($Self->{DefaultCharset} = 'utf-8';). When I send e-mail in utf-8 to
otrs everything is all right.
When otrs sends notification about owner change via e-mail, it send the
note with iso-8859-1.
As I wrote the note text in utf-8 (via otrs agent admin interface), it
includes the utf-8 text into the message.
How canI configure otrs to use default charset when sending email?
Here's what otrs sent to me:
Date: Fri, 5 Nov 2004 15:24:49 +0100
Content-Type: text/plain; charset="iso-8859-1"
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
MIME-Version: 1.0
X-Powered-BY: OTRS - Open Ticket Request System (http://otrs.org/)
X-Mailer: OTRS Mail Service (1.19)
Message-Id: <1099664689.575934.331343388.27.2@otrs.pilatuscomp.hu>
Subject: [Jegy#: 2004110542000018] =?ISO-8859-1?Q?=DAj?= tulajdonos
"=?ISO-8859-1?Q?Kriszti=E1n?="!
Precedence: bulk
X-Loop: bulk
To: =?ISO-8859-1?Q?Czak=F3?= =?ISO-8859-1?Q?Kriszti=E1n?=