28 Jan
2004
28 Jan
'04
1:55 p.m.
On Wednesday, January 28, 2004 1:24 PM
Hans Scheffers
When a ticket arrives in the queue, you get a few option, like lock, priority a.s.o. Is it possible to add a move option to move the mail to another queue, without having to zoom the ticket (this could be very nice with spam
You probably use the "Lite" View of the available QueueViews. Switch to "Standard", and it'as there. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388