I suggest reading my tutorial, from beginning to end! http://trinityhome.org/Home/index.php?wpid=95&front_id=18 Regards, Bart Verstricht Interdiocesaan Centrum ICT / Netwerk Handelsstraat 72 1040 Brussel Tel.: 025099770 -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Nielson, Adam Verzonden: vrijdag 11 januari 2008 2:10 Aan: otrs@otrs.org Onderwerp: [otrs] LDAP authentication howto? Hello all, I am following the official documentation, and trying to put in the code in Config.pm to set up LDAP authentication, but nothing is working. Is there a better document I can follow for noobs? Or any advice people can offer. I just need customers (the users) to authenticate automatically via LDAP, but can not figure it out. Any help you can provide is greatly appreciated! Thank you, Adam Nielson _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/