A "non-supported" add in/script repository on OTRS.org would be preferred.
This would keeps the devs from having to worry about issues, but keep one
site for all OTRS info.
I would take a separate site over nothing though.
I know for asterisk PBX, there is a WIKI that anyone can contribute to,
comment on and tweak config references and scripts.
http://www.voip-info.org/wiki/
It has been very helpful.
--
--
Steven
May you have the peace and freedom that come from abandoning all hope of
having a better past.
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- --- - - -- - - - -- - - -
"Pim Rupert (Lemonbit)"
Roberto Giana:
I wrote once some some simple scripts, which showed how many (open) tickets are in a queue, how many in which state and so on... Also wrote a script for extracting customer name, ticket subject and sending it with sms_client for paging ticket owners using a generic agent. It should be easy to combine both in a simple add-on script for displaying the infos.
Speaking about scripts, isn't there a user contributed OTRS scripts/ stuff repository/website?
-- kind regards, Pim Rupert Lemonbit Internet
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