Thank you. I look at the system log and the problem is that the incident state is invalid. Now I need to know where to change de incidente state, I didn't find them in General Catalog

2016-01-19 13:47 GMT-03:00 Diego Chacón <diego@gridshield.net>:
Admin Panel > System Log

On Tue, Jan 19, 2016 at 10:46 AM, André Cavalcante <treba.andre@gmail.com> wrote:
Alvaro,

Where do I find the logs?

2016-01-18 20:08 GMT-03:00 Alvaro Cordero <alvaro@gridshield.net>:
Look at the logs, you will see a detail on what failed in the CSV.

Regards

2016-01-18 15:49 GMT-06:00 André Cavalcante <treba.andre@gmail.com>:
Hi there!

I need some help in importing .SCV files to CMDB.

I have create the template, but everytime I try to import data no single line is imported.

Import summary for ITSMConfigItem

5
0
5
5


Any hint?

Thanks!
--
André Luiz C. e Cavalcante, PMP, PRINCE2, ITIL EXPERT


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Alvaro Cordero Retana
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