Hello,
We are running OTRS on a Windows box with a
9 Gb of space. We recently ran into an issue with disk space being near
capacity. We saw that one of the data files,
article_attachment.MYD, was over 4 Gb in size. This file
is found in <OTRS disk drive>:\mysql\data\otrs. We moved
this file off the machine in desperation only to discover that the attachments
were no longer accompanying the messages being sent from
OTRS....duh!
So my question is: Since apparently we'll
have to bring back article_attachment.MYD, is there any way to edit this file
and bring it down to a reasonable size. Or is there a windows "cron"
equivalent that could reduce the size of the file on a nightly
basis?
Any help understanding this (and other huge
MYD files) and how to manage them would be extremely helpful.
Thank you,
David Buice
ITIL Foundations Certified
EDS - PSIC
7000 Chicago Road
Warren, MI 48092
(
Phone:+1-586-575-4525
cell: 248-249-9122