Hi Andrew, I think that information are not enough for an hints. BTW, we are assuming that you are using a RedHat like system (having SELinux), right ? but neither this will be enough... did you try with some sniffer (tcpdump) or with netstat to see if connection are in SYN_RECV or similar states ? there is routing between PC and OTRS (and route are OK ? is there dinamic routing procols?) ? is there other appliance ? dmesg and nic stats are reporting issues ?

Let us know

MV

On Mon, Mar 14, 2011 at 4:04 PM, Andrew Meyer <AMeyer@precisionpractice.com> wrote:

I am having a problem where I can access OTRS from some computers but not others.  The solution is to ping each computer every hour.  I have disabled SELinux, IPTables firewall.  I am not sure what else to do, I am running on the beta still and am not sure what to do.  I know I need to upgrade but the system is running fine.  I am working on replicating my MySQL database, to another server but haven’t had time to do setup a new webserver.  Is this an problem with the beta?  Is there another way to fix this??

 

Andrew Meyer

ameyer@precisionpractice.com

Unix Systems Administrator

Precision Practice Management

689 Craig Rd.

Saint Louis, MO 63141

314-787-0681 (Main Line)

314-881-5265 (Direct)

314-881-5365 (Fax)

314-565-0868 (cell)

 

After Hours Emergency  314-576-9146

 


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs