Re: [otrs] Automatically send list of all open tickets everyday

Hi, I wrote a php script long time ago that provides a report of open and closed tickets during the last 8 hours for management. You can easily adapt it to send the report out via email or just open tickets. You can find it on http://www.theworldsend.com Greetings. Swen -----Original Message----- From: otrs-bounces@otrs.org To: otrs@otrs.org Sent: Fri Dec 11 07:15:05 2009 Subject: [otrs] Automatically send list of all open tickets everyday Hi all Is it possible that OTRS will send all the open tickets (pending tickets) everyday in night to list of e-mail ID. Regards Rupa ======