Oh just great! It&#39;s due to the wiki formatting that the single quotes are removed. <div>It is SUPPOSED to say $Self-&gt;{&#39;AuthModule::LDAP::AlwaysFilter&#39;} = &#39;&#39;;</div><div>but if you don&#39;t use the line you can also just put a pound sign (&quot;#&quot;) in front of it.</div>
<div>--</div><div>Mike.</div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div><br><br><div class="gmail_quote">On Mon, Apr 19, 2010 at 5:06 PM, Martin, Michael <span dir="ltr">&lt;<a href="mailto:Michael.Martin@tylertech.com">Michael.Martin@tylertech.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">








<div lang="EN-US" link="blue" vlink="purple">

<div>

<p class="MsoNormal">Hello. I’m getting a config error when trying to start
OTRS. It’s my understanding I do not need any Filters, noted in the
config below. </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">I’ve taken my config from:</p>

<p class="MsoNormal"><a href="http://wiki.otrs-forum.de/index.php?title=Using_OTRS_with_Microsoft_Active_Directory" target="_blank">http://wiki.otrs-forum.de/index.php?title=Using_OTRS_with_Microsoft_Active_Directory</a></p>


<p class="MsoNormal">(Thank You to Michiel Beijen)</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Error:</p>

<p class="MsoNormal">[root@server Kernel]# service otrs restart</p>

<p class="MsoNormal">Shutting down OTRS </p>

<p class="MsoNormal">Disable /opt/otrs/bin/PostMaster.pl ... done.</p>

<p class="MsoNormal">Shutting down cronjobs ...</p>

<p class="MsoNormal">no crontab for otrs</p>

<p class="MsoNormal">failed!</p>

<p class="MsoNormal">Starting OTRS..</p>

<p class="MsoNormal">Checking httpd ... done.</p>

<p class="MsoNormal">Checking MySQL ... done.</p>

<p class="MsoNormal">Checking database connect... syntax error at
/opt/otrs/Kernel/Config.pm line 90, near &quot;= ;&quot;</p>

<p class="MsoNormal">BEGIN not safe after errors--compilation aborted at
/opt/otrs/Kernel/Config.pm line 130.</p>

<p class="MsoNormal">Compilation failed in require at /opt/otrs/bin/CheckDB.pl
line 38.</p>

<p class="MsoNormal">BEGIN failed--compilation aborted at
/opt/otrs/bin/CheckDB.pl line 38.</p>

<p class="MsoNormal">Error! </p>

<p class="MsoNormal">May your database isn&#39;t configured yet? </p>

<p class="MsoNormal">Try the web installer to configure your database: </p>

<p class="MsoNormal">    --&gt;&gt; http://.com/otrs/<a href="http://installer.pl" target="_blank">installer.pl</a>
&lt;&lt;-- </p>

<p class="MsoNormal">  or configure your database with README.database (DB -
Setup Example)   </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Line 90 in my Config.pm:</p>

<p class="MsoNormal">$Self-&gt;{&#39;AuthModule::LDAP::AlwaysFilter&#39;} = ;</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">Any suggestions would be greatly appreciated!</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">/MM<br>
<br>
</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"> </p>

</div>

<br><br><div align="left"><p><span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt;font-weight:bold">Michael Martin<br></span><span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt">Systems Administrator, Local Government Division  </span><br>
<span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt">Tyler Technologies, Inc.<br></span></p><p><span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt">P:  800-646-2633<br>

F:  806-797-4849</span><br><span style="font-family:Arial, Helvetica, sans-serif;color:#000000;font-size:10pt"><a href="http://www.tylertech.com/" target="_blank"><font color="#0000ff">www.tylertech.com</font></a></span></p>
<p><img src="cid:48690f1b-d1fa-4dba-8e6a-062b161f7511" width="227" height="80"><br></p></div></div>


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