random person not in Customer database who has emailed his ticket doesn't have Customer Information, even if the customer has been created after the email arrives. Re-assign a customer to the ticket..

On Thu, Jun 27, 2013 at 6:23 AM, Darshak Modi <darshak.modi@elitecore.com> wrote:

Hi,

I am trying to enable customer information in ticket zoom view, but it shows as none.
Where should I check ?

Thanks
Darshak
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