Hi Andreas, On Mon, Nov 25, 2002 at 02:28:30PM +0100, Andreas Haase wrote:
when opening a new ticket via Phoneview I can enter the senders address. But when the ticket arrives in the queue, the sender is taken from the information of the sender queue. Is it possible to either choose a queue like for recipient or fill in the senders address, so that it is in ticket correctly?
I changed this a few weeks ago. If you use 0.5 Beta8 and you update * Kernel/Output/HTML/Agent.pm to V 1.62 * Modules/AgentPhone.pm to V 1.15 (or the next release) you will find the To-selection string in the To: field of the new ticket. PS: I hope this is what you want!
Bye, Andreas
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972