
Hi Kent,
I got some problem here. When I tried to open a new ticket from the phone ticket module. After I filled up all the field and click on the submit button, the page will hang on the page.... Contacting the server for a very long time and at the end, the form was not posted!!!
It not only occurred in the new ticket, even in the sysconfig module (Admin), when I tried to change something (click on the submit button), the form will also hang on there.
I checked on my apache error log i got this:
But for other form like queue, it's work fine. What could be the possible problem caused?! Please help.... [Wed Jun 11 14:46:52 2008] [error] [client 192.168.100.224] Premature end of script headers: index.pl, referer: https://www.xyz.com/otrs/index.pl?Action=AgentTicketPhone
Are you using IIS? ((enjoy)) -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann