Hi all,<br>How I can report the &quot;time of first response&quot; ?<br><br>I would like to have a table with the headers:<br>   Ticket | Created (Timestamp) | First Response (Timestamp) | Time of first response (First response timestamp - Created Timestamp)<br>
I am trying using stats but if it is necessary a query can be used.<br><br>Thanks in advance.<br><br>Karlos<br><br>