[otrs] Retrieving information from Surveys

Can we develop a report in OTRS 2.3 that shows the details from the Survey responses? I wish to be able to assign values to the answers from the radio buttons to find average scores on each question, and to use text responses and view all the responses for surveys that were returned. The only functionality I see now on the surface is that you can view graphs for all surveys to date and you have to go to stats to view comments on each individual survey response. Thank you for your ideas. Diane Jacobs Manager of ITS Customer Support and Training Services Community College of Allegheny County College Office, Room 327 (412) 237-3123 djacobs@ccac.edu