6 Jan
2009
6 Jan
'09
11:26 p.m.
Nadeem Ahmad wrote:
Yes, the command successfully executes but due to some reason it does not fetch email.If I go to web account of helpdesk.otrs@i2cinc.com mailto:helpdesk.otrs@i2cinc.com I can see emails are there. What could be the reason?
Are the emails marked as unread? OTRS will not pull messages that are marked as read. What does the command show if you activate the debug flag? bin/PostMasterMailbox.pl -d 1 Steve -- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573