All,
I need to set-up some internal queues for admin and
infrastructure. Is it possible that the customers can also be the agents?
i.e. I have 2 guys set-up as agents for the infrastructure
queue but they are also the customer. I am not sure I fully understand if this
will work
regards
Alan.
Alan Mckeown
JoraPh Consulting Ltd
Unit 3,
Office: +44 (0)8700 433877
Fax: +44 (0)1952 825058
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