Re: [otrs] OTRS process management for public interface

Hi Christoph, What did you have in mind? How would you provide the process to initiate? What would prevent a spammer from automating hammering the process-initiation? Would you have an embedded dummy-initiator? On Wed, Jul 30, 2014 at 10:57 AM, Ohliger, Christoph < Christoph.Ohliger@fh-rosenheim.de> wrote:

Hi,

does anyone knows a way to provide OTRS processes within the public interface ? We want to integrate some processes without any authentication …

regards

Christoph

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