
23 Nov
2011
23 Nov
'11
1:17 p.m.
When looking at a ticket, I'm seeing: From: Bessert, Jan To: VPN-Administrator, Mallach, Michael Cc: Lizenzmanagement (lizenzmanagement@charite.de) Attachment: smime.p7s , 5.6 KBytes Can I make OTRS show me the sender's email address instead of just his realname? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de