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On Jul 04, 2011 @ 12:31 am, noreply@tamay-dogan.net wrote:
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X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle@tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:55:05 +0200 id 00001F45.4E10BB09.00005CA8 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 4AD4D56517; Sun, 3 Jul 2011 18:55:17 +0000 (GMT) X-Original-To: otrs-otrs@lusen.otrs.org Delivered-To: otrs-otrs@lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id DBCFA564DF for ; Sun, 3 Jul 2011 18:55:14 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 13107EDC70 for ; Sun, 3 Jul 2011 20:54:56 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-08 for ; Sun, 3 Jul 2011 20:54:53 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id BF0F1EDC5E for ; Sun, 3 Jul 2011 20:54:52 +0200 (CEST) Received: by pvg11 with SMTP id 11so5527994pvg.13 for ; Sun, 03 Jul 2011 11:54:51 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=zwlXLKRZfnqO3o9DykiHPRB2nV0zZTtRrnmiWRQ0mLw=; b=RA2R0rYgpNr0BqDZnJhXPqpFX6qnCVqKcO5C+IFhKNjrOyYyBv/Jm3iXE/fGU7PhPu bxH8MBZMr7VOK8yhVZ6852Cw66zSsbs/OhqAa8hyap1XnjCpySU/c11TQmrn2kHk+ZMp l2uC40GcKlEp6Al4TOg3vCa8lEWQP0GvIxWJ4= Received: by 10.142.122.20 with SMTP id u20mr2571674wfc.388.1309719289937; Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id l13sm1953771wfe.12.2011.07.03.11.54.47 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:54:49 -0700 (PDT) Date: Mon, 04 Jul 2011 00:21:37 +0530 From: KIRAN IT To: otrs@otrs.org Message-ID: <4e10ba39fe20_1989389d127438684@itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10ba39c118_1989389d127438234"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs@otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." List-Id: "User questions and discussions about OTRS." List-Unsubscribe: http://lists.otrs.org/cgi-bin/options/otrs, mailto:otrs-request@otrs.org?subject=unsubscribe List-Archive: http://lists.otrs.org/pipermail/otrs List-Post: mailto:otrs@otrs.org List-Help: mailto:otrs-request@otrs.org?subject=help List-Subscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs, mailto:otrs-request@otrs.org?subject=subscribe Sender: otrs-bounces@otrs.org Errors-To: otrs-bounces@otrs.org X-TDMailSerialnumber: 10752530
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This is a notification from the Help Desk.
==Ticket History==
On Jul 04, 2011 @ 12:21 am, noreply@tamay-dogan.net wrote:
WARNING: This is an automated message after you send out over
100 unsolicited messages to my account and others.
Stop your customers spaming ME, my Mailinglists and my Mailservers,
and any other users of
From root Sun Jul 3 20:51:11 2011 Return-Path:
X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on mail.tamay-dogan.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=5.0 tests=FREEMAIL_FROM,HTML_MESSAGE, T_DKIM_INVALID,T_RP_MATCHES_RCVD,T_TO_NO_BRKTS_FREEMAIL,WEIRD_PORT autolearn=ham version=3.3.1 Delivered-To: a-linux.ml4michelle@tamay-dogan.net Received: from lusen.otrs.org (lusen.otrs.org [::ffff:80.190.216.66]) by mail.tamay-dogan.net with esmtp; Sun, 03 Jul 2011 20:50:32 +0200 id 00001F45.4E10B9F8.00005BA5 Received: from lusen.otrs.org (localhost [127.0.0.1]) by lusen.otrs.org (Postfix) with ESMTP id 68312564DF; Sun, 3 Jul 2011 18:50:46 +0000 (GMT) X-Original-To: otrs-otrs@lusen.otrs.org Delivered-To: otrs-otrs@lusen.otrs.org Received: from mail.otrs.com (osser.otrs.com [88.198.17.202]) by lusen.otrs.org (Postfix) with ESMTP id C29FE564DA for ; Sun, 3 Jul 2011 18:50:45 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mail.otrs.com (Postfix) with ESMTP id 215B6EE095 for ; Sun, 3 Jul 2011 20:50:27 +0200 (CEST) Received: from mail.otrs.com ([127.0.0.1]) by localhost (osser.otrs.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 03014-06 for ; Sun, 3 Jul 2011 20:50:24 +0200 (CEST) Received: from mail-pv0-f182.google.com (mail-pv0-f182.google.com [74.125.83.182]) (using TLSv1 with cipher RC4-SHA (128/128 bits)) (No client certificate requested) by mail.otrs.com (Postfix) with ESMTP id 13E9CEBA39 for ; Sun, 3 Jul 2011 20:50:22 +0200 (CEST) Received: by pvg11 with SMTP id 11so5525714pvg.13 for ; Sun, 03 Jul 2011 11:50:21 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=date:from:to:message-id:subject:mime-version:content-type :content-transfer-encoding; bh=gBoW0Ho1/mVZxSDZF5s8Nl+PrFlKiHpvUhFB5MiSWHg=; b=WwK+IpT3FDA21vX/y7++OXzL1lOhz3aYCoAlmsSpgYNvkaaeC4WAwpHn8avm7ygzOU wY+cyW35Adn77iOz+WZwQrkYgWwVaHdYA9mVyeo2/IEMFijh6MvDF3+GRXBL6Oqo4xhq EKJzsljgPhc9+Ush+WjAuKNP6sy4zJd7akTdM= Received: by 10.142.122.27 with SMTP id u27mr2612811wfc.2.1309719019138; Sun, 03 Jul 2011 11:50:19 -0700 (PDT) Received: from ([61.16.188.194]) by mx.google.com with ESMTPS id x1sm3432167pbb.18.2011.07.03.11.50.16 (version=TLSv1/SSLv3 cipher=OTHER); Sun, 03 Jul 2011 11:50:18 -0700 (PDT) Date: Mon, 04 Jul 2011 00:17:06 +0530 From: KIRAN IT To: otrs@otrs.org Message-ID: <4e10b92aebda5_1984cae7b27436849@itsupport.mail> Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="--==_mimepart_4e10b92ae809d_1984cae7b274364da"; charset=utf-8 Content-Transfer-Encoding: 7bit Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module X-BeenThere: otrs@otrs.org X-Mailman-Version: 2.1.11 Precedence: list Reply-To: "User questions and discussions about OTRS." List-Id: "User questions and discussions about OTRS." List-Unsubscribe: http://lists.otrs.org/cgi-bin/options/otrs, mailto:otrs-request@otrs.org?subject=unsubscribe List-Archive: http://lists.otrs.org/pipermail/otrs List-Post: mailto:otrs@otrs.org List-Help: mailto:otrs-request@otrs.org?subject=help List-Subscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs, mailto:otrs-request@otrs.org?subject=subscribe Sender: otrs-bounces@otrs.org Errors-To: otrs-bounces@otrs.org X-TDMailSerialnumber: 10752516
----==_mimepart_4e10b92ae809d_1984cae7b274364da Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_4e10b92ae4395_1984cae7b274363d8"; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92aebda5_1984cae7b274367b@itsupport.mail> ----==_mimepart_4e10b92ae4395_1984cae7b274363d8 Date: Mon, 04 Jul 2011 00:17:06 +0530 Mime-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 7bit Content-ID: <4e10b92ae809d_1984cae7b27436590@itsupport.mail> This is a notification from the Help Desk. ------ On Jul 04, 2011 @ 12:16 am, michiel.beijen@otrs.com wrote: Hi Mikael, If you want to authenticate with CAS you only need to configure Apache to use mod_auth_cas (see https://wiki.jasig.org/display/CASC/mod_auth_cas) . When you have that set up you then can simply use the BasicAuth authentication for OTRS. We have multiple customers that are using this with good results. There's nothing that you should need to hack in OTRS for this. If you want you can contact us for commercial support. -- Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Increase efficiency up to 30% - get OTRS Help Desk 3.0: http://www.otrs.com/ ------ On Jul 03, 2011 @ 03:31 am, mikael.kermorgant@gmail.com wrote: Hello, I have setup otrs 3.0.5 with single sign on based on apache and mod_cas. As this could be a problem when having different authentication scenarios for agents and customers, I have tried to setup a CAS auth module by copy/pasting code snippets here and there (I don't know perl...). I think I'm almost there but I have an annoying bug I'm asking help for now. I have created a CAS.pm file in /opt/otrs/Kernel/System/CustomerAuth ==== use CGI; use AuthCAS; use CGI; use CGI::Carp qw( fatalsToBrowser ); ... sub Auth { my ( $Self, %Param ) = @_; my $cas = new AuthCAS(casUrl => 'https://sso.paris.iufm.fr/cas'); my $app_url = 'http://support.paris.iufm.fr/otrs/customer.pl'; unless ($ENV{QUERY_STRING} =~ /ticket=/) { ### ### Redirect the User for login at CAS ### my $login_url = $cas->getServerLoginURL($app_url); printf "Location: $login_url\n\n"; exit 0; } $ENV{QUERY_STRING} =~ /ticket=([^&]+)/; my $ST = $1; my $User = $cas->validateST($app_url, $ST); # return user return $User; } ============ The problem is with the line "unless ($ENV{QUERY_STRING} =~ /ticket=/) {". It seems the $ENV{QUERY_STRING} is empty (not tested but I end in an infinite loop, due to falling in this condition evrytime) Would somebody have an idea about how to fix this check ? Regards, -- Mikael Kermorgant ------ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/5488