Hello,

 

Try the solution described here:

 

http://forums.otterhub.org/viewtopic.php?t=31123

 

regards

 

Martin

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Placide Lysias NJAMI
Sent: Tuesday, February 9, 2016 12:02 PM
To: otrs@otrs.org
Subject: [otrs] OTRS Scheduler Daemon Cron: MailAccountFetch

 

Dear,

Every 10mn we receive a mail with object and body as below.

 

 

Object : OTRS Scheduler Daemon Cron: MailAccountFetch

 

Body:

Error: Unable to register the process in the database. Is another instance still running?

You can use --force-pid to override this check.

 

How to fix that?                 

 

OTRS-ITSM 5.0.6

 

Regards,

 

Placide